Support

Our customers rely on TaskArchitect to efficiently complete key aspects of their work. Included with every TaskArchitect license is one year of email technical support. You will get all of your questions answered by our experienced customer service representatives.

Technical support is available only to customers that have active software support agreements. 

As a first step with any technical support issue, ensure that you have the latest version of TaskArchitect by downloading it here.

Software Support Agreements

Our Software Support Agreement is designed to maximize the benefits you receive from TaskArchitect for years after your purchase.  A one-year Software Support Agreement is provided free of charge with your initial purchase.

Why should you renew your Software Support Agreement?

  • Continued access to our software experts through our software support team
  • Free upgrades on any updates to TaskArchitect that occur while your software support service is active.

How much does it cost to renew?

  • $54USD/year for TaskArchitect Standard
  • $125USD/year for TaskArchitect Professional

If you desire to renew your Software Support agreement after your previous agreement has lapsed, there will be a prorated charge to bring your Software Support agreement up to date.  If you have questions, just email us at Support@TaskArchitect.com

How do I renew my Software Support agreement?

Just contact us at Support@TaskArchitect.com and tell us your are ready to renew your agreement.

Frequently Asked Questions

Here are some of our most frequently asked questions:

If you have the latest version but still need support, email our support team at support@taskarchitect.com.

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