Support - Training

TaskArchitect was designed to be easy to use. That is a key goal for our product - taking the work out of task analysis. We also want to help people who could benefit from applying task analysis within their work to learn and develop this valuable skill. Wherever systems and products are designed for people, the analysis of what people need to do is an essential, critical step in design. Without a good understanding of what people are setting out to accomplish there is a risk that the final designs will lead to errors, reduced performance, frustrations or reduced sales.

Who would benefit from learning to carry out task analysis?

• User interface designers
• Technical writers
• Designers of complex systems
• Web designers
• Training needs analysts
• Instructional designers
• Human Systems Integration specialists
• Teachers
• Designers of safety critical systems in the military, process control industries, transportation industries and medical industry
• Web designers
• Defense procurement experts
• Human factors professionals

We offer two types of course. The first is for those people who are new to task analysis, who want to understand the basics of this skill and develop the ability to apply it on their projects using TaskArchitect. This course provides an overview of task analysis, the principles of Hierarchical Task Analysis, and practical issues in carrying out task analysis. It includes practical exercises to develop task analysis skills and practice with TaskArchitect. The content of the exercises will be tailored to the current work issues of the attendees, for instance training needs analysis (knowledge, skills and abilities, task frequency, task importance), cognitive task analysis, user interface design and task analysis for documentation design.

The second is for those who have an understanding of task analysis who want to develop their understanding of how TaskArchitect can be applied to tackle large, complex task analysis projects. This training focuses on some of the more advanced applications of task analysis such as managing large task analyses, using task analysis as a requirements gathering tool, and making task analysis a common means of communication across design teams.

Training in task analysis and TaskArchitect is scheduled to be provided in Canada, the US and the UK.

For more information about our training courses please contact sales or call +1 613 302 8512

On-site Training

If you have 3 or more employees who would want to attend a course, we can offer our training at your location Our courses can be customized for you to provide Just In Time Training (JITT) for your employees on-site.

Policy

We reserve the right to cancel any scheduled training session 5 business days prior to the session if a minimum class size of three participants has not been attained.

Online References

Introduction to task analysis using TaskArchitect

For an introduction to the benefits of carrying out task analysis, and a step-by-step guide on how to do it, click here for Introduction to task analysis using TaskArchitect (1.25 MB PDF).

If you prefer, you can download the guide as a zip archive (1.12 MB ZIP).

TaskArchitect Professional User Guide

For a detailed description of all the features of TaskArchitect, and a step-by-step guide on how to use it, click here for TaskArchitect Professional User Guide (1.25 MB PDF)

If you prefer, you can download the manual as a zip archive (1.12 MB ZIP)

NOTE: To view the user guide and other documents available here, you will need Adobe Acrobat Reader^TM - a free download from the Adobe website.